The Hèrmes
Mini Kelly.
The leather, up close.
Carried in real life. Every day.
Vivela Launch - Official Collab
The silhouette, the turn-lock, the hand-finished stitching.The finest luxury you'll ever carry
Quiet luxury, From the boardroom to brunch
Reviews from those who didn't even think twice.
The difference you feel the moment you hold it.
DETAIL FOR DETAIL
Smooth from $139 · Croc from $199
The silhouette, the turn-lock, the hand-finished stitching.The finest luxury you'll ever carry
From the boardroom to brunch, here's how she actually wears it.
SEEN IN THE WILD
Pebbled leather, a turn-lock that clicks just right, hand-finished edges and a microsuede lining.
Genuine leather and polished silver hardware, two finishes, seven colors. Pick the one that's unmistakably you.
Genuine leather, made to be worn
VIVELA x HERMÈS
Real grain, real weight, a turn-lock that clicks just so.
It's the kind of quality your hands notice before your eyes do.
Danielle R.
Priya M.
Sofia L.
Camila R.
Jade T.
Noor A.Danielle R.Priya M.Sofia L.Camila R.Jade T.Noor A.
Down to the stitch.
QUALITY, DETAIL FOR DETAIL
Genuine leather, made to be worn
Made to be noticed.
Hold it once, and see it
Quiet luxury, From the boardroom to brunch
Pebbled leather, a turn-lock that clicks just right, hand-finished edges and a microsuede lining.
VIVELA x HERMÈS
Carried in real life. Every day.
SEEN IN THE WILD
From the boardroom to brunch, here's how she actually wears it.
Danielle R.Priya M.Sofia L.Camila R.Jade T.Noor A.Danielle R.Priya M.Sofia L.Camila R.Jade T.Noor A.Smooth or Croc?
Smooth from $139 · Croc from $199
TWO FINISHES, ONE SILHOUETTE
Genuine leather and polished silver hardware, two finishes, seven colors. Pick the one that's unmistakably you.
The leather, up close.
DETAIL FOR DETAIL
The difference you feel the moment you hold it.
Real grain, real weight, a turn-lock that clicks just so.
It's the kind of quality your hands notice before your eyes do.
What are they saying?
Reviews from those who didn't even think twice.
My sister has three of the real ones. She held mine and said "wait, is this new?" I just smiled.
I was terrified of that chemical smell. It just smells like a good leather bag. Such a relief.
Wore it to a client dinner. The compliments started before we even ordered. Best $39 on myself.
That turn-lock click is so satisfying. It feels every bit as solid as the real thing in the hand.
Goes with everything, and nobody knows what I paid. That quiet confidence is worth it.
My sister has three of the real ones. She held mine and said "wait, is this new?" I just smiled.
I was terrified of that chemical smell. It just smells like a good leather bag. Such a relief.
Wore it to a client dinner. The compliments started before we even ordered. Best $39 on myself.
That turn-lock click is so satisfying. It feels every bit as solid as the real thing in the hand.
Goes with everything, and nobody knows what I paid. That quiet confidence is worth it.
Choose your Kelly.
- Genuine pebbled leather · solid silver turn-lock
- Top handle + removable crossbody · microsuede lining
- Free black card holder ($35 value) included
- Croc-embossed leather · the rare exotic look
- Solid silver hardware · microsuede lining
- Free black card holder ($35 value) included
Carry it with confidence.
Made to be noticed.
Down to the stitch.
What are they saying?
Hold it once, and see it
Smooth or Croc?
The bag that walks intothe room before you do.
THE LOOK
The silhouette, the turn-lock, the hand-finished stitching.The finest luxury you'll ever carry
QUALITY, DETAIL FOR DETAIL
TWO FINISHES, ONE SILHOUETTE
© 2026 Vivela x Hèrmes. All rights reserved.
Contact us
We're a small team and we read every message.
The fastest way to reach us is by email — we reply within 1–2 business days.
support@usevivela.comSupport hours
Monday – Friday: 9:00 AM – 6:00 PM (ET)
Saturday & Sunday: Closed
We can help with
- Order status & tracking
- Shipping questions
- Returns, exchanges & refunds
- Product questions
- General support
Frequently asked questions
Everything you need to know before and after you order.
Is the bag authentic? Is it the original?
Yes. Our mini Kelly is produced in the same factory as the Hermès original, with the same materials and the same production quality — identical in construction, leather and finish.
How's the quality up close?
Genuine pebbled leather, hand-finished saddle stitching, a solid silver turn-lock and a microsuede-lined interior — built to hold up to the closest look. No loose threads, no giveaways.
Does it smell like chemicals?
Never. It smells like real leather — not plastic, not glue. Right out of the dust bag.
What fits inside?
The everyday essentials — phone, cardholder, lipstick, keys. It's the mini Kelly silhouette: compact and structured, with a top handle and a removable crossbody strap.
Will it get stopped at customs?
No. It ships from within the US, in discreet packaging, fully tracked — no logos on the exterior box.
How long does shipping take?
Ships free with tracking. Most US orders arrive in 6–10 business days after a roughly 24-hour processing time.
How do I track my order?
You'll get a shipping confirmation email with your tracking number. You can also check it any time on our Track your order page.
What if I don't love it?
30-day money-back guarantee, no questions asked, plus free exchange. Just email support@usevivela.com to start.
What's your return policy?
30-day money-back guarantee on unused bags in original condition. Full details on the Refund & returns page.
What payment methods do you accept?
Visa, Mastercard, American Express, PayPal and Shop Pay — all through Shopify's secure checkout.
I entered the wrong address — what now?
Email support@usevivela.com as soon as possible. If the order hasn't shipped yet, we'll fix it.
Track your order
Enter your tracking number for live carrier updates — or follow the journey below.
Tracking can take a few hours to start updating after your order ships. No number yet? It's in your shipping confirmation email.
Your order journey
Order confirmed
We've got your order — a confirmation is in your inbox.
Processing
We're packing your bag. Orders usually leave our facility in 1–2 business days.
Shipped
On its way — your tracking number goes live (enter it above).
In transit
Moving through the carrier network toward you.
Out for delivery
Almost there — on the truck for delivery today.
Delivered
Delivered. Tag @usevivela — we'd love to see it on.
Shipping
Free shipping with tracking on every order.
Processing
Orders are prepared and packed within about 24 business hours after payment is confirmed. Processing can take a little longer during sales, holidays and launches.
Delivery
Most US orders arrive in 6–10 business days after processing. Delivery estimates aren't guaranteed, but we hit them the vast majority of the time.
Tracking
Once your order ships you'll get a shipping confirmation email with a tracking number. Follow it any time on our Track your order page.
Discreet delivery
Your bag arrives in a plain, unbranded box, fully tracked and insured.
For the full terms, see our Shipping policy.
Refund & returns
If it's not you, send it back. The risk is on us.
Return eligibility
To be eligible, the bag must be unused and in its original condition, returned in its original packaging with all tags, the dust bag and accessories. We reserve the right to refuse returns that don't meet these conditions.
How to start a return or exchange
Email support@usevivela.com with your full name, order number, the item(s), and the reason (plus photos if the item is damaged or incorrect). Please wait for our return approval and instructions before sending anything back.
Refund processing
Once we receive and inspect your return, please allow 5–10 business days for approval, then an additional 5–10 business days for the refund to appear on your original payment method, depending on your bank. Original shipping charges are non-refundable unless the return is due to our error or a defective item.
Damaged, defective or incorrect items
Contact us within 7 days of delivery with clear photos of the item and packaging, and we'll make it right.
Cancellations
Orders can be canceled before they're processed or shipped. Email support@usevivela.com as soon as possible.
Shipping policy
How Vivela processes and ships orders.
Order processing time
Orders are typically processed within 24 business hours after payment is confirmed. Processing times may be longer during high-volume sales, holidays, product launches, or unexpected operational delays. Orders aren't usually processed on weekends or public holidays.
Shipping methods
Available shipping methods are shown at checkout based on your destination, and may include Standard, Expedited and International shipping where available.
Estimated delivery times
Estimated delivery begins after processing. The average for most US cities is 6–10 business days. Delivery estimates shown at checkout or in confirmations are estimates only and aren't guaranteed unless explicitly stated.
International shipping
We may ship to selected countries. Delivery times vary by destination, customs clearance can cause delays, and any import duties, taxes or customs fees are the customer's responsibility unless otherwise stated. Please check your local customs policies before ordering.
Order tracking
If tracking is available, you'll receive a shipping confirmation email with tracking details once your order is dispatched. Allow some time for updates to appear after the package is handed to the carrier.
Incorrect shipping information
Customers are responsible for providing accurate shipping details. If an order is delayed, returned or lost due to an incorrect or incomplete address, Vivela may not be responsible for the resulting loss or delay — but we'll do our best to help. Notice an error? Email support@usevivela.com as soon as possible.
Lost, delayed or stolen packages
If your order is delayed, marked delivered but not received, or appears lost in transit, contact support@usevivela.com. We'll do our best to help, but we're not responsible for issues caused by carriers, customs, weather or other circumstances outside our reasonable control.
Customs, duties & taxes
For international shipments, customs duties, import taxes and related fees may be charged by your local authorities and are generally the customer's responsibility unless otherwise stated at checkout.
Privacy policy
How Vivela collects, uses, stores and shares your information.
By using Vivela, you agree to the collection and use of information as described below.
Information we collect
When you place an order, contact us or subscribe, we may collect your name, billing & shipping address, email, phone number, payment-related information and order details. When you browse, we may automatically collect your IP address, browser/device info, time zone, pages and products viewed, referring sources and interaction data.
Why we collect it
- Process and fulfill orders
- Provide customer support
- Communicate about your order
- Send updates and marketing where permitted
- Improve our website, products and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
How we store and protect it
We use reasonable administrative, technical and organizational safeguards. Your information may be stored through Shopify and other trusted providers. No method of transmission or storage is completely secure.
Payments
Payment information is processed through third-party payment providers. Vivela does not store full payment card details on its own servers.
Cookies & tracking
We may use cookies, pixels and similar technologies to keep the store working, remember preferences, analyze traffic, personalize your experience and deliver relevant marketing. You can control cookies in your browser; disabling some may affect functionality.
Sharing of information
We may share information with providers necessary to operate the store — Shopify and e-commerce infrastructure, payment processors, shipping partners, fraud-prevention and analytics/marketing providers, and legal authorities when required. We do not sell your personal information in the ordinary course of business.
Your rights
Depending on your location, you may have the right to access, correct or delete your data, object to or restrict processing, withdraw consent, or request a copy. To exercise these, email support@usevivela.com.
Data retention
We retain personal information as long as necessary to fulfill the purposes described here, comply with legal obligations, resolve disputes and enforce our agreements.
Changes
We may update this policy from time to time; updates are posted on this page with a revised effective date. Questions? support@usevivela.com.
Terms of service
By accessing or purchasing from Vivela, you agree to these terms.
Online store terms
You represent that you are at least the age of majority in your jurisdiction (or have guardian permission where permitted), and that you won't use our products or services for any unlawful purpose or in violation of any laws.
General conditions
Vivela may refuse service to anyone for any lawful reason. Your content (excluding payment information) may be transferred over networks and adapted to technical requirements; payment information is handled by secure third-party providers. We may limit or cancel quantities purchased per person, household or order.
Product information & availability
We make reasonable efforts to display products, descriptions and pricing accurately, but don't guarantee all information is always complete, current or error-free. Products may be limited and subject to our Refund Policy, and we may modify or discontinue products at any time.
Pricing & billing
Prices are subject to change without notice. You agree to provide current, complete and accurate purchase information. We may refuse or cancel orders where fraudulent, inaccurate or unauthorized activity is suspected.
Shipping & delivery
Delivery times are estimates only and not guaranteed unless explicitly stated. Vivela isn't responsible for delays caused by carriers, customs, weather, incorrect customer information or other circumstances outside our reasonable control. See our Shipping policy.
Intellectual property
All store content — text, graphics, logos, icons, images, layouts and design — is the property of Vivela or its licensors and is protected by applicable law. You may not reproduce, copy, distribute or exploit any part without prior written permission.
Limitation of liability
To the fullest extent permitted by law, Vivela isn't liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the store or products. Our total liability for any claim relating to a product or order won't exceed the amount you paid for that product, except where otherwise required by law.
Changes & governing law
We may update these terms at any time by posting updates; continued use constitutes acceptance. These terms are governed by the laws of the United States of America. Questions? support@usevivela.com.